Withdrawals, Transfer and Refund Policy
To be eligible for a refund or transfer, please ensure you provide seven days' notice prior to the course start date. Note that your place in the course is reserved only after payment is completed.
In the event of a course cancellation due to insufficient enrollment, a full refund will be issued.
Refunds and transfers will not be provided for personal health issues or individual decisions. However, if a class is postponed a makeup session will be arranged.
Outlined below is our Withdrawals and Refund Policy:
- 14-Day Notice: Refund and transfer requests submitted after 14 days but before 7 days prior to the advertised course start date may be honored, minus a $20 administrative fee.
- less than 7-Day Notice: Refund and transfer requests within one week of the course start date will not be entertained, as we rely on confirmed, paid enrollments to operate our courses.
- After Course Commencement: No refunds or transfers will be provided after the course has started.
We appreciate your understanding and cooperation with these policies, which help maintain the integrity and efficiency of our educational services. For further clarification or assistance, please contact us-
[email protected] or phone 07 846 8624
As part of our enrollment process, we need to verify your ID (birth certificate, driver's license, or passport) on or before the first night of class. To save time, you can email us a picture or copy of your ID before class starts. This ID verification is required by the TEC to ensure ongoing funding.
PLEASE NOTE - NO personal details will be shared with TEC during this process.
- You must attend a minimum of 80% of the course.
Thank you for your cooperation.